Privacy Policy

Effective Date: January 1, 2025

Soloras ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”) and related services.

1. Information We Collect

• Personal Information: When you create an account, we may collect your email address, nickname, or login credentials.
• Usage Data: We collect anonymous usage analytics, such as device type, language settings, and session duration, to improve the app experience.
• Subscription and Payment Data: Purchases made through Google Play or Apple App Store are handled securely by their respective systems. We do not store credit card or payment information.
• Chat and Emotional Data: If you interact with the AI companion, we may temporarily store your chat data to personalize your experience. This data is never shared with third parties for advertising.

2. How We Use Your Information

• To provide and personalize our services.
• To improve user experience and app performance.
• To communicate updates, offers, or support information.
• To comply with legal obligations and app store policies.

3. Data Retention

We retain your data only as long as necessary to provide services or as required by law. You may request deletion of your account and associated data at any time by contacting us.

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share limited information with:

• Service providers (e.g., cloud storage, analytics) under confidentiality agreements.
• Authorities when legally required to comply with laws or protect user safety.

5. Children’s Privacy

Our app is not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal data, please contact us immediately for deletion.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your data from unauthorized access, loss, or misuse. However, no online service can be 100% secure.

7. User Rights

You have the right to access, correct, or delete your personal data. You can contact us anytime at dgghhh001@gmail.com to exercise your rights.

8. International Users

Your data may be processed in countries outside your residence (e.g., the United States, Singapore, or South Korea) where data protection laws may differ. We ensure all transfers comply with applicable regulations such as GDPR.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Effective Date".

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Email: dgghhh001@gmail.com

Thank you for trusting Soloras to accompany your emotional growth journey.